About Us

If you or your loved one is dealing with incontinence and Medicaid, an understanding voice on the other end of a phone line can bring tremendous relief.

When you call HDIS Medicaid, you’ll always speak with a compassionate, highly trained professional. They not only understand bladder control issues and the workings of Medicaid, but your concerns, too. Whether you call once or many times, you’ll always receive our utmost respect, while we answer your questions, recommend products, send you samples, or simply listen.

Since 1986, HDIS Medicaid has been a Medicaid-approved provider of home-delivered incontinence and related personal care products. We’ve helped thousands of adults, Medicaid Reps youth, and children receive incontinence products that are just right for their special needs and completely paid for by Medicaid.

You inspire us to give our best, and we are committed to maintaining and improving the quality of our services. That commitment shows in our accreditation by the Accreditation Commission for Health Care, Inc. (ACHC).

To make your life easier, we also provide

Direct Medicaid billing
We will work with your doctor to obtain your prescriptions
Fast and free shipping, right to your doorstep
Knowledgeable product consultation
Extensive, in-stock product selection
Product samples to determine what works best for you
Personalized service (you can always talk with the same person)
Education materials to help you manage incontinence
Wide product selection for containment, skin care, cleanup, and more
Email and Fax options for communicating
Privacy protection, per HIPAA and Medicaid regulations
Guaranteed satisfaction

Why wait? Contact us today and you’ll soon know the relief of having quality incontinence products delivered right to your door, as regular as clockwork.

Our friendly, knowledgeable Medicaid Specialists are waiting to help with your incontinence product needs, and most important, to take one more worry off your plate. HDIS Medicaid serves Medicaid recipients in many states. To find out if we are an approved provider in your state give us a call at 1-800-367-8360.

To our valued customers…we want to ensure uninterrupted shipments of your incontinence products. Please call us as soon as possible when any of the following occur:

You move and have a new address
Your Medicaid status changes, such as when you become part of a managed care plan
You will be entering the care of a nursing home or hospital
You change doctors
Your product needs change
Insurance status changes

Please keep our number with your important healthcare information.

Our Mission

We at HDIS Medicaid realize how much thought and energy goes into the care of a child or adult with different abilities or into the care of an aging parent. The customers whom we are privileged to serve have made us more aware of how fortunate we are, and SO WE STRIVE:

To make life easier for our customers
To give everyone the same quality of service as we would to our own families
To ensure that they are treated with the utmost dignity and respect
To be as flexible as possible in our processes and policies
To go that extra mile, that extra hour, that added step, that they might have a better quality of life, because we care